Lined up with its attempts to curb harassment and abuse of consumers on its website, Twitter has now chosen 2 research projects. The projects aim to design metrics to calculate the public conversation’s health.
“An upgrade! We have chosen 2 projects from submissions of 230 idea. Our first aim is operating to calculate the public conversation’s health, and that calculations be defined and open by 3rd parties (not by us),” claimed Jack Dorsey, CEO of Twitter, to the media in an interview this week.
One of the 2 projects that the social media has now chosen will be spearheaded by Leiden University’s political science professor in the Netherlands.
This project will design 2 sets of metrics: the issues that might arise during any discussion progresses and how communities discuss around political topics on Twitter, Twitter claimed to the media. The Leiden-spearheaded project will majorly aim on two main challenges: uncivil discourse and echo chambers.
On the basis of their earlier results, echo chambers (which are created when discussions comprise only akin-minded perspectives and people) can promote resentment and increase hostility towards those not having the similar kind of discussion.
The first set of metrics for the project will assess the degree to which people engage and acknowledge with diverse opinions on Twitter. The other set of metrics will aim on intolerance and incivility in Twitter chats. The group has discovered that while incivility, which violates standards of politeness, can be challenging.
Previously this year, the microblogging website claimed that it will operate to increase the collective openness, health, and civility of the dialogue on its platform. As fraction of these actions, Twitter started a program to remove millions of false accounts and in June 2018 declared the acquirement of Smyte. Smyte is a San Francisco-located technology firm that specializes in spam, safety, and security problems.